Wellness Resources

Modern Health is a mental wellness platform that makes it simple for you to access personalized care for life’s ups and downs — whether at work, at home, or in your relationships. Modern Health is available to you and your dependents (family or household members) at no cost.
How can Modern Health benefit you?

• Personalized Support: Get support in the areas that matter to you — whether that’s stress & anxiety, burnout, parenting, work performance, relationships, challenging life events, finances, or others.
• Mental Resilience: Gain clarity on how to navigate challenges in your life, create healthy habits, build confidence, and improve your overall mental well-being.
• Community Support: You’ll have access to group support sessions, designed to be safe spaces to listen, share, and learn with others.

You’ll have access to:

• 8 1:1 sessions with certified mental health, professional, or financial well-being coaches per year
• 8 1:1 sessions with licensed clinical therapists per year
• Unlimited group support sessions (called Circles)
• A library of guided meditations & self-paced digital courses
• Ongoing well-being assessments to check-in on your well-being over time

Care Connect Premium
In addition to Modern Health’s core programs, you have access to Care Connect Premium, a suite of services to make sure you can access the care you need, when you need it. It includes:

• The Modern Health Helpline — A 24/7 phone line staffed by licensed counselors for you to call when you need support for urgent needs & critical incidents, connecting to care, in addition to onboarding and app navigation assistance.
• Care Coordination — High-touch support finding care placement, understanding benefits, navigating insurance or identifying community mental health resources.
• EAP Services — Access to work-life specialists who can help with customized research and referrals for your needs including childcare, eldercare, financial support, legal support, education support, in addition

Note: This benefit is available for all members.

Cigna provides telehealth services through MDLIVE as part of your medical plan. As a Cigna member, you have 24/7 access to board-certified doctors, as well as licensed behavioral/mental health counselors. Wherever you are, this service offers a convenient way to get medical advice by phone or secure video link.

Physicians can treat a variety of minor illnesses including fever, sore throat, allergies, and pink eye. They can even prescribe medications. You can also connect with a licensed counselor or psychiatrist for help with non-emergency
behavioral and mental health conditions such as: depression, grief, loss, stress, or trauma.

To connect with an MDLive Virtual Provider: visit myCigna.com, locate the “talk to a doctor or nurse 24/7” option and click “connect now” or call (888) 726-3171.

To connect with a Cigna Behavioral Virtual Provider: visit myCigna.com, go to “find care & costs,” and enter “virtual counselor” under “doctor by type” or call (800) 244-6224. Virtual Behavioral Health Care from MDLIVE

MDLIVE’s Online Behavioral Health costs align with your behavioral health in network, outpatient office visit benefit. MDLIVE’s virtual behavioral health visits are charged at the same rate as other Cigna contracted behavioral health providers including in-person visits and other virtual providers.

Note: This benefit is only available to Cigna Members.

With Cigna’s HIL, you can talk to a clinician at no extra cost, 24 hours a day, 365 days a year. The HIL is personal and confidential. When you have a high fever, bad cough, or an allergic reaction, a HIL clinician will give you information to help you decide what to do or where to go. The HIL is completely confidential and offers support at any hour for non-emergency situations.

To access the Health Information Line, log into the myCigna.com website or call the number on your Cigna ID card.

Note: This benefit is only available to Cigna Members.

The Cigna travel benefit program helps you pay for eligible transportation and lodging expenses for designated services in which access to a provider is limited. Travel is covered for:

• Consultation and diagnostic tests provided at the approved facility or provider prior to the procedure or treatment.
• The procedure or treatment.
• Follow-up care as medically appropriate.
• Eligible travel expenses such as gas, car rental, tolls, taxi/Uber, air travel, and hotels.

Travel is covered for you and, depending on the nature of the services, for your companion/ caregiver. It will be covered until you reach the maximum benefit amount (specified in your plan document) or you are no longer eligible for coverage.

Contact Cigna to review coverage before you travel. After traveling, simply complete and submit an expense form with the original itemized receipts from travel and lodging expenses incurred for medical expenses where travel was required.

Note: This benefit is only available to Cigna Members.